ACORN STAIRLIFTS BUYER BEWARE

BOUGHT AN ACORN STAIRLIFT FOR MY DAD.  HE RAN OVER A PAIR OF SLIPPERS AND THE UNIT STOPPED WORKING.  FOR THREE WEEKS NOW, I HAVE BEEN TRYING TO GET SOMEONE HERE TO FIX IT.  I CALLED AMERICAN MEDICAL ON FREDERICK ROAD, THE PLACE WHERE I PURCHASED IT.   EVIDENTLY, PEOPLE JUST RENT SPACE TO SELL ACORN STAIRLIFTS.  THE PERSON THAT RENTED THE SPACE AT AMERICAN MEDICAL LEFT AND TOOK ALL OF HIS RECORDS WITH HIM.  THEY SAID THEY POSSIBLY COULD SENT SOMEONE DOWN.  THEY DID.  THE GUY COULD NOT FIX IT.  NEVER HEARD BACK FROM THEM.   CALLED ACORN AND TOLD THEM WHAT HAPPENED.  THEY GAVE ME A LIST OF AUTHORIZED REPAIR PEOPLE.  THE PHONE NUMBERS WERE ALL DISCONNECTED.  CALLED ACORN BACK TWO DAYS LATER TO GET MORE NUMBERS.  THEY COULD NOT GIVE ME MORE NUMBERS UNLESS WE WENT THROUGH THE SYSTEM "LIKE" I WAS BUYING A CHAIR.  SHE GAVE ME A NUMBER.  I CALLED THE NUMBER.   LOL OH YOU SHOULD NOT HAVE BEEN GOING THRU THIS.  WE FIX THEM IN MARYLAND.  LET ME GIVE YOU THE NUMBER TO CALL...CALLED THAT NUMBER.  I DONT KNOW WHY THEY TOLD YOU WE FIX THEM.   WE DON'T.  LET ME GIVE YOU MORE NUMBERS TO CALL.   CALLED ONE OF THOSE NUMBERS.  THE GUY SAID ....LET ME SAVE YOU SOME MONEY.....UNHOOK THE BLAH BLAH BLAH.....EMPTY THE CUP AND BLAH BLAH BLAH AND THEN HOOK THE BLAH BACK UP AND TAKE THE HANDLE AND MOVE THE CHAIR.  AND THEN DUCT TAPE THE BLAH BLAH.  THAT SHOULD DO THE TRICK.  CALLED ANOTHER NUMBER.  HE TELLS ME THAT MY STORY IS ONE OF THOUSANDS HE HEARS ABOUT ACORN.  HE CAN COME OUT THURSDAY FOR 100.00 TO WALK THRU THE DOOR.  AND THEN CHARGE BY THE HOUR.  SOMETIMES HE CAN FIX IT IN TWO DAYS.

AMERICAN MEDICAL ACORN STAIRLIFTS...YOU SUCK....